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Personal Injury Practice

Move Claims,
Not Paper.

From the 9pm accident enquiry to the final settlement, we build the system that keeps every personal injury claim moving — so your solicitors focus on winning, and your clients always know exactly where things stand.

60s
Response to every new enquiry
24/7
Intake that never sleeps
9 stages
Tracked end to end
0
Records or deadlines lost
Where Claims Stall

Six places the process leaks —
and how each one gets sealed.

Every PI firm bleeds time and money in the same handful of spots — and exactly what the system does about each.

Slow Intake01

Enquiries Go Cold Before Anyone Calls Back

A qualified reply goes out in under 60 seconds — before the enquiry reaches the next firm.

Record Chase02

Clinical Records Tracked in Someone's Head

Requests and follow-ups fire automatically until every record is in.

Charge Blindspots03

Recovery Charges Surface at Settlement — Too Late

Recovery charges are flagged and tracked from intake — no settlement-day surprises.

Claim Drift04

Settlement Packages That Take Months to Assemble

Records and accounts auto-collect into a review-ready settlement draft.

Client Silence05

Clients Who Feel Forgotten Between Updates

Milestone updates send themselves at every stage, for 18–24 months.

Settlement Fog06

Disbursement That Requires Manual Coordination Every Time

Payouts and disbursement run on a tracked checklist, math pre-calculated.

The Claim Lifecycle

How we handle
every claim.

Nine stages, from the first contact to the thank-you note. Your solicitors make the judgment calls; the system carries everything in between.

1
Intake
Answered in 60s
Every call & form gets an instant, qualified reply — 24/7.
2
Sign-Up
Signed & opened
Costs agreement e-signed; the matter file opens itself.
3
Build the Claim
Records & evidence
Police reports, clinical & medico-legal records, and recovery charges gathered and chased.
4
Settlement Prep
Drafted & sent
Records and the impairment rating assembled into a first-draft damages claim for review.
5
Negotiate
Offers handled
Every offer logged and the client kept in the loop.
6
Settle
Paid & referred
Disbursement, finalisation, then automatic review & referral asks.
Explore every stage
63%of the workflow runs automatically
01

Instant Intake

Every enquiry answered in under a minute — day or night.

AutomatedEnquiry captured & answered in 60 secondsEvery call, form, and ad enquiry gets an instant response, 24/7, with the right qualifying questions asked up front.
AutomatedConsultation booked automaticallyQualified enquiries are booked straight into your calendar, a record is created, and your intake team is notified.
Your teamPersonal follow-up on quiet enquiriesAutomated reminders run first — a person only steps in once the sequence has tried and failed.
Lawyers Do Law

Your judgment stays human.
The busywork doesn't.

We never automate legal judgment. We automate the coordination around it — so the right things stay in human hands and everything else runs itself.

Stays with your team

  • Reading the client and assessing the claim
  • Deciding whether to take it on
  • Confirming the CTP or workers-comp insurer
  • Setting and approving the claim amount
  • Negotiating every offer and counter
  • Advising the client on whether to settle

Handled by the system

  • Responding to enquiries within 60 seconds
  • Generating and sending costs agreements
  • Chasing clinical and medico-legal records
  • Tracking treatment, benefits, and recovery charges
  • Assembling the damages claim package
  • Keeping clients updated at every stage
Client Transparency

Your clients always know
where their claim stands.

A client who feels informed is a client who refers. We wire your existing matter management system to keep them updated automatically — no extra work for your team.

Always-current status

Clients can see exactly where their claim stands at any time — no phone tag, no waiting on a callback to find out what's happening.

Proactive milestone updates

Claim lodged, offer received, settlement reached — the client hears about it the moment it happens, automatically.

No-surprise settlements

Before any money moves, the client gets a clear breakdown of fees, disbursements, recovery charges, and exactly what they'll receive.

Fewer inbound calls

When clients always know what's going on, the "any update?" calls drop to near zero — and your team gets its day back.

Get Started

Where does your
firm leak time?

Tell us your biggest bottleneck and we'll show you exactly what to automate first.

We're losing enquiries after hours.

Calls go to voicemail and good claims sign with the firm that answered first. Start with instant 24/7 intake that qualifies and books before the enquiry cools.

Fix Intake → Book Demo

Records and updates are eating our staff.

Your team spends its week chasing providers and fielding "any update?" calls. Start with automated records collection and client status updates.

Fix Operations → Book Demo
More Practice Areas

Run a different kind of firm?

We build the same kind of system for these practice areas too.

Book a call

Book your free PI strategy call

Pick a time that works for you. We'll map a custom claim-automation plan to your firm — your intake, your caseload, your matter management. No pressure, no pitch.

30-minute call

Free Playbook

The PI Claim Automation Playbook

How to move a personal injury claim from signed client to settled — with less manual work at every stage. Free, instant access.